The use of this site is subject to the following TERMS AND CONDITIONS set out below by Triple B Industries. Your use of this site indicates your acceptance of these terms and conditions. If you do not agree to these terms and conditions please do not use this site. Triple B Industries reserves the right to make changes to this site and these terms and conditions at any time.
DISCLAIMER OF LIABILITY
Triple B Industries shall not be held liable for any losses or damages caused by this website or any website linked to or from this website. The website owner or any third party or data or content provider shall not be liable in any way to you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system.
You further agree not to use the website to send or post any message or feedback that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the website owner against any loss, liability, damages or expense of whatever nature which the website owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
All aspects of this website design but not limited to text, graphics, design, applications, software, underlying source code and all other aspects are copyright property of Triple B Industries and their respective owners in accessing these web pages.
You agree that any downloading of content other than driver software is for personal non-commercial reference only. No part of this website may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the website owner other than for the sole purpose of completing an order or purchasing a product(s) with Triple B Industries. You also agree to not change alter delete any such material downloadable or not from this site.
All goods are subject to availability and conditions of sale, in the case of a typographical error on our site or price list, Triple B Industries reserves the right to correct it, modify make changes cancel or refuse any or all such orders without any prior notice to you, if this site is found to be in error or a product is mistakenly listed at an incorrect price or wrongly represented via text, script, graphics or in photographic format etc we reserve the right to correct it also.
All trademarks, logos, names, and service marks of Triple B Industries displayed or used on this site are either registered or unregistered trademarks of the web owner Triple B Industries - All other trademarks displayed on this site are either registered or unregistered trademarks of their respective owners.
ALTERATIONS TO TRIPLE B MANUFACTURED PRODUCTS
Triple B Industries reserves the right to change / alter designs and substitute product materials at a similar or superior level of quality without notice. Product design changes are made after testing and client consultation has taken place and is done to improve functionability, aesthetics, quality and durability in response to customer feedback.
Links pointing to http://tripleb.com.au should not be misleading. Appropriate link text should be always be used. From time to time we may update the URL structure of our website, and unless we agree in writing otherwise, you are responsible for updating said links. You must not use our logo to link to this website (or otherwise) without our express written permission. You must not frame the content of this website or use any similar technology in relation to the content of this website.
This website includes links to other websites owned and operated by third parties. These links are not endorsements or recommendations. Triple B Industries has no control over the contents of third party websites, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
You agree that, should we request the deletion of a link to http://tripleb.com.au that is within your control, you will delete the link promptly. If you would like us to remove a link to your website that is included on http://tripleb.com.au, please contact us using the contact details below. Note that unless you have a legal right to demand removal, such removal will be at our discretion.
All pricing is displayed in Australian Dollars (AUD) and is inclusive of Goods and Services Tax (GST). Prices are subject to change without notice. If there is a current promotion, a promotion price will be displayed in addition to the standard list price. Promotional prices are valid only during the promotional period, and will not be applied to orders outside the stated promotional period.
The shipping address submitted on your order will be displayed on your order confirmation and shipping confirmation emails. If your actual address differs to the address on your order, advise us immediately so that we can hold your order if it has not been dispatched. Triple B Industries takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any associated loss.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Triple B Industries reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed must be either pre-paid or charged to the customer's (buyer) account. We may require additional verifications or information before accepting any order.
We reserve the right to refuse any order without giving a reason. We will make all reasonable attempts to contact you upon cancellation of an order using the details provided. All funds received will be refunded using the method received.
Products that are specially ordered, non-stocked items, custom made, bulk quantity, or corporate special orders cannot be exchanged/refunded if incorrectly ordered or the customer (buyer) has simply changed their mind. For all warranty related information please refer to the section: 'Warranty, Refunds and Returns'.
We offer prompt Australia wide shipping to all customers. All orders despatched travel via Australia Post eParcel standard or express postage services which include tracking. We also utilise several courier services which deliver to selected locations. If you have a larger order and your delivery location is within the courier's service areas, we may utilise these services to minimise delays.
If your parcel is lost in transit, Triple B Industries will lodge an investigation with Australia Post and provide all required documentation. We will put in every effort to recover your article, however we cannot guarantee the recovery or its reimbursement.
All goods leave our warehouse in good condition and no claims can be recognised from damage resulting from climactic, atmospheric or other conditions beyond our control. Delivery of all goods will occur when goods have passed hands by us to the respective chosen carriers or transport authorities for delivery to the nominated (buyer). Our responsibility ceases on obtaining their receipt. Do not accept or open any goods if damage has occurred during transit. All claims for missing or damaged goods must be filed with the respective carrier or transport authority concerned.
All in stock orders usually ship within 24-48 hours of placing an order, items not in stock generally take from 6-10 business days to ship. Due to the nature of an online shop and a retail shop working together, some items may be sold in-store and still be displayed as 'In Stock' online. If an item is unavailable, we will make all reasonable attempts to contact you to advise of any delays using the details provided. In the event of any awaiting back orders you will be given the option to ship your current order or await any back orders before your order is shipped with no additional charges. Back ordered goods will generally be shipped via standard parcel post. You also have the option of a full refund to the value of your purchase price including any freight charges.
A re-shipping fee will be charged for all goods requiring re-delivery to the customer (buyer) where the customer (buyer) has ordered and received the incorrect goods.
WARRANTY, REFUNDS AND RETURNS
All products manufactured by Triple B Industries have a 2 year warranty against faulty materials and workmanship unless specifically stated. All other products sold in our store, online or retail are covered under each individual manufacturers' warranty against faulty workmanship or defects. All warranty claims found to have faulty workmanship or defects will be repaired replaced or credited (with the same dollar value & model). Misused or improperly cared for goods will not be accepted thus voiding warranty.
All products returned under warranty are subject to assessment and if found to be in working order may be subject to a servicing fee of $20 at the discretion of Triple B Industries. All goods must be returned within the manufacturers allocated warranty period. Triple B Industries are unable to reimburse for any shipping costs.
NOTE: All return items are subject to assessment by Triple B Industries, If at any time such goods are found to have faulty workmanship or defects Triple B Industries will process the warranty claim on your behalf. Please contact our retail store for available warranty periods on items sold within our store.
You are also entitled to return your goods and ask for a refund exchange or repair if the goods you purchased.
• Fails to meet the specification advertised for them or is not the same as the description provided by the salesperson or advertisement. • Have a fault that you could not have known about at the time of purchase. • Are not the same as the description provided by the salesperson or advertisement. • Does not match the sample you were shown at time of purchase and / or • Does not do the job as you were led to believe.
The above conditions are only valid for 30 days from the receipt of goods. You must also supply proof of purchase by way of invoice and the refund will only be given using the same payment method used for the original purchase.
All goods should be returned prepaid freight as Triple B Industries are unable to reimburse for any shipping costs of any such goods. All warranties do not cover abuse, misuse, alteration, unauthorised or unreasonable use, accessories, imprinting, colour finishes and the sharpening of tools.
In the case that a customer (buyer) returns goods for a replacement, It is the responsibility of the customer (buyer) to send the goods via prepaid post. A reshipping fee will be charged for all goods requiring re-delivery to the customer (buyer) where the customer (buyer) has ordered and received the incorrect goods. It is recommended to take out extra cover (insurance) on all parcels sent to Triple B Industries to avoid the loss of any parcel that is not delivered. Triple B Industries is unable to take responsibility for any parcels not received and no reimbursement or replacement can be authorised.
RESTRICTED & PROHIBITED ITEMS
Any purchases containing restricted or prohibited items will not be processed until the relevant documentation has been obtained. For further information on these requirements within your state or territory please contact your local police or weapons licensing branch.
PURCHASE OF KNIVES
The sale, possession, transportation, and use of knives are subject to a wide variety of local, state and federal laws. As a result, it is your responsibility to familiarise yourself and comply with all laws that might be applicable to your purchase, possession, transportation or use of the knives. To do so, we recommend that you contact your local police for their advice.
By placing your order with us, you are representing to us that you will comply with all applicable laws and that you are of legal age and, furthermore, you agree to hold us harmless from your failure to comply with these requirements. We do not sell knives to anyone under the age of 18.
RISK OF GOODS
The risk in the goods shall pass from Triple B Industries to the (buyer) at the time of delivery regardless of the payment status for the goods.
TITLE OF GOODS
All goods shall remain the sole and absolute legal property of Triple B Industries until such time that all the goods are paid for in full by the (buyer) the property in and title to the goods shall not pass from Triple B Industries until such time the above conditions have occurred.
We also reserve the right to recover any costs resulting in the pursuant or recovery of any and all outstanding goods invoiced or not invoiced to the (buyer) whilst in an outstanding state.
Whilst all care and accuracy is taken in processing your order any goods received in error e.g. wrongfully supplied must be returned unopened in original packing accompanied by a copy of your invoice, any such goods found to be in error will not incur handling or freight costs into our store please contact our sales team to arrange return of any such goods.
Any goods found to be in error are deemed the property of Triple B Industries the property in and title to the goods shall not pass from Triple B Industries whilst in error. We also reserve the right to recover any costs resulting in the pursuant or recovery of any and all outstanding goods invoiced or not invoiced to the (buyer) whilst in an outstanding state in error.